Privacy notice

PRIVACY NOTICE
Version 1.1 – April 2018

Blue Pebble Consulting Ltd (“We”) are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and data processing practices carried out through the use of the Internet and any other electronic communications networks regarding your personal data and how we will treat it. By visiting www.bluepebbleconsulting.co.uk and by providing personal data to us, you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Blue Pebble Consulting Ltd, c/o Critchleys, Beaver House, 25-38 Hythe Bridge Street, Oxford OX1 2EP.

INFORMATION WE COLLECT AND HOW WE USE IT

Information you give us
You may give us information about you by filling in forms on our site www.bluepebbleconsulting.co.uk (our site) or by corresponding with us by phone, e-mail or social media.

If you submit personal information to us e.g. on our contact form or other form on our website, when you sign up to our newsletter or give us your business card we will save your personal details (such as name, address, email address, phone number) in our CRM (customer relationship management) database. We use a company called Hubspot to provide this database. We do not allow Hubspot to pass on or sell your information to third parties. This is Hubspot’s Privacy Policy.

Information we collect about you
With regard to each of your visits to our site, we may collect the following information:
• technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
• information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from out site (including date and time); products or services you viewed or searched for; page response times, download errors, lengths of visits to certain pages, page interaction (such as scrolling, clicks and mouse-overs), and methods used to browse away from the page.

When you sign up to our newsletter or blog, we collect personal information. We use that information for a couple of reasons: to tell you about things you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.

We use a third party provider, MailChimp, to deliver our newsletter and send emails. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice.

Cookies
Cookies may be used by us to provide you with customised information from our website. A cookie is an element of data that a website can send to your browser, which may then store it on your system. Cookies allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our website. This is done using Google Analytics, here is the Google Privacy Statement. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. We use cookies so that we can give you a better experience when you return to our website. Most web browsers automatically accept cookies. You do not have to accept cookies, and your browser software should notify you when you receive a cookie. This will give you the opportunity to decide whether to accept it. If you disable cookies from your browser, you may not be able to access certain features of a particular website. This site is hosted at Siteground. Here is the Siteground Cookie Policy.

Your information may be used to send you details of those products or services that we offer that we have identified as likely to be of interest to you. This will be in accordance with the preferences that you indicated when you completed our online form.

PERSONAL DATA AND YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at The Data Protection Manager, Blue Pebble Consulting Ltd, c/0 Critchleys, Beaver House 25-38 Hythe Bridge Street, Oxford OX1 2EP.

If at any point you would like to opt-out of receiving communications from us, or would like to change the channels (such as email or post) that we use to contact you, please contact us at office@bluepebbleconsulting.co.uk.

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.

DATA SECURITY
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Unfortunately, it is impossible to guarantee the security of online information and we need to make you aware of this.

DISCLOSURES
We will not share your data with third parties unless we are obliged to disclose personal data by law, or the disclosure is ‘necessary’ for purposes of national security, taxation and criminal investigation, or we have your consent.

OTHER WEBSITES
Our website may contain links to other websites that are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you that will be used by them in accordance with their privacy policy, which may differ from ours.

CHANGES TO THIS PRIVACY POLICY
We may make changes to this Privacy Policy from time to time. You should check this page regularly to see our most up to date policy. We will tell you about any changes to this Privacy Policy by showing the date of the changes in the ‘Last updated’ section below. By using the website after the date we make any changes, you are agreeing to the changes.

FURTHER INFORMATION
Please address any queries or comments on this privacy policy to the Data Protection Manager, Blue Pebble Consulting Ltd, c/o Critchleys, Beaver House, 28-35 Hythe Bridge Street, Oxford OX1 2EP.